Refund policy

Return and Refund Policy

At [jerseyshop] your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

1. Returns

You may request a return within 7 days of the delivery date. To be eligible for a return, the following conditions must be met:

· The item must be unused, unworn, and in the same condition as received.

· The item must be in its original packaging with all tags attached.

· Proof of purchase (order confirmation or receipt) is required.

The following items are non-returnable:

· Items marked as final sale or clearance

· Customized or personalized items

· Items showing signs of wear or damage caused by the customer

2. How to Initiate a Return

To start a return, please contact us at [shop@shopjerseystore.com] with your order number and reason for return. We will provide you with return instructions and a return shipping address. Please do not send items back without prior authorization.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

· Approved refunds will be processed within 5–10 business days and credited to your original payment method.

· Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

· If your refund is delayed, please check with your bank or credit card provider before contacting us.

4. Exchanges

If you received a defective or incorrect item, we will gladly exchange it at no additional cost. Please contact us within 7 days of delivery with photos of the issue.

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item sent by us. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

6. Contact Us

For any questions about our return and refund policy, please reach out to: 

Email: [shop@shopjerseystore.com]